Access

A visit to the Dorking Halls is an accessible and enjoyable experience.

Below you will find information on how to make the most of your visit.

Hearing Impaired

The Grand Hall, Martineau and Masonic Halls are fitted with infra-red hearing induction loops. There are a limited number of headsets and neck loops available on the day, please visit the Box Office for details.

Dorking Halls can be contacted using NGT Relay.

Visually Impaired

Partially slighted or blind customers can sit anywhere, with or without a companion, but Dorking Halls recommends that customers whose vision is limited, making it difficult for them to leave the building in an emergency should be accompanied.

Assistance Dogs are welcome at Dorking Halls. When making a booking please inform the Box Office, so they can ensure adequate space, adjacent to an aisle is booked. If you would rather not take your Guide/Hearing Dog into the performance, please contact Front of House on 01306 879323 so a dog-sitter can be arranged.

Braille signage is located throughout the building.

Large print versions of our brochure, or any other documents are available on request.

Mobility Impaired

There are seats that can be accessed without the use of steps in all of the Halls. We provide 14 wheelchair spaces in the Grand Hall, four wheelchair spaces in the Martineau Hall and four wheelchair spaces in the Masonic Hall. Early booked is recommended.

For customers who have difficulty with steps, there is un-stepped level access and automatic doors at the entrance. Lift access is available to all floors.

Please note that due to Health and Safety reasons, our staff are unable to assist those who require help getting in and out of their transport or mobility equipment.

Accessible toilets and baby changing facilities are available by the entrance, opposite the Box Office.

Essential Companion Scheme

Dorking Halls would like everyone to enjoy all the services and facilities on offer and in order to further this commitment, have adopted the Essential Companion scheme. For the purposes of this policy, a person with 'disability' is understood, as defined by the Disability Discrimination Act (1995), as anyone who has a physical or mental impairment, which has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.

The Essential Companion scheme allows members a free ticket so that they can bring along a companion with them at no additional cost.

Terms and Conditions apply. For more information, please see our Disability Access policy and our Health and Safety Policy.

Booster Seats

We have a limited number of Booster Seats available on a first come, first served basis from Front of House.

General Information

Dorking Halls is happy to make special arrangements for customers requiring extra help getting to their seats. If you would like to make a visit to Dorking Halls to familiarise yourself with the layout, please contact our Front of House department on 01306 879323.

Our staff are regularly provided with basic training in disability awareness and etiquette, and are aware of our Disability Access policy and can assist with any queries regarding access.

Free parking is available at Reigate Road car park after 6pm, Monday to Saturday and all day on Sunday. Other Pay and Display car parks are located in Dorking, for more information visit the Mole Valley District Council website.

Get in touch

If you have any suggestions on how we can improve your visit to Dorking Halls, please email your comments to dorking.halls@molevalley.gov.uk or call 01306 879200.