How to Book

Online

Book tickets online 24/7. Please note there is a £2 transaction charge.

Telephone

Call the Box Office on 01306 881717.

In Person

The Box Office is open Monday - Saturday 10am until the beginning of the last show/film screening.

Sundays - from one hour before the first show/film screening until the beginning of the last show/film screening.

Post

Send your booking to Box Office, Dorking Halls, Reigate Road, Dorking, Surrey, RH4 1SG.

Cheques should be made payable to MVDC (Mole Valley District Council). To have your tickets posted to you, please add 50p or include a self-addressed envelope.

Booking and Handling Fees

Live events promoted by Dorking Halls have a £1.50 per ticket handling fee included in the advertised price. For hire events promoted by other organisations, ticket prices do not include fees and a £2.00 per transaction booking fee will be added for credit card or online bookings.

Reservations

Held for up to three days or half an hour before the show/screening whichever is sooner. Tickets may be released after this time.

Refunds and Exchanges

Tickets should be checked at the time of purchase. Tickets cannot be refunded unless a show/screening has been cancelled. On certain occasions, tickets may be exchanged. There will be a £1.50 per ticket charge unless an additional ticket is purchased or the value of the new ticket exceeds the value of the old ones.

Discounts

Concessions are available to the following groups on certain shows/screenings:

  • Children (under 14)
  • Senior (over 65)
  • Student (aged 16+ with a valid student ID)
  • Registered Disabled
  • Unemployed - People in receipt of job seekers allowance, income support, working tax credit or housing benefit. Confirmation of eligibility may be asked for
  • Family (four people, max two adults) - not available online
  • Groups of 10+ - not bookable online, please call the Box Office for more information
  • Under 18 months (free if no seat is required)
  • Friends
  • Essential Companion Scheme (allows members a free ticket so that they can bring along a companion with them at no additional cost - find out more)
  • Armed Forces Personnel